Responsible Gambling
Gambling problems can seriously affect your mental health, leading to depression, anxiety, and in severe cases, suicidal thoughts. Such issues often extend beyond the individual, impacting family relationships, work performance, academic achievements, and financial stability.
At Bat On Game, we believe gambling should remain a form of entertainment, not a way to earn money. While we implement measures to protect our customers, personal responsibility plays a crucial role in preventing gambling-related harm.
Age Restrictions
Bat On Game strictly prohibits underage gambling. We do not target minors in our marketing efforts and do not provide services to individuals below the legal gambling age. Players must be at least 18 years old, though some jurisdictions require a higher minimum age. It is your responsibility to ensure you meet the legal requirements in your region.
We verify the age of all customers during registration. If verification is inconclusive, additional documentation may be requested. BatOnGame reserves the right to suspend accounts and freeze funds until age confirmation is obtained.
If you share your device with minors or vulnerable individuals, please use parental control software such as Net Nanny or Cyber Patrol to restrict access to gambling websites.
Recognizing Problem Gambling
Our advertising provides honest information about winning possibilities and associated risks. We never encourage irresponsible spending or create false expectations about outcomes.
Consider the following questions to assess your gambling habits:
- Do you struggle to control how much time or money you spend gambling?
- Have you borrowed or taken money without permission to fund gambling?
- Is gambling affecting your relationships with family and friends?
- Do you become defensive when others comment on your gambling?
- Have you neglected hobbies or activities you once enjoyed?
- Do you feel restless or anxious when not gambling?
- Have you been dishonest about your gambling behaviour?
If several of these apply to you, it may be time to seek help. Acknowledging a problem is the first step toward recovery.
Self-Exclusion and Limits
Bat On Game offers tools to help you manage your gambling activity. You can set daily, weekly, or monthly deposit and spending limits by contacting our support team.
Players may also request self-exclusion for a chosen period. During this time, your account will be suspended and you will not be able to access our services. Accounts are automatically reactivated once the exclusion period ends.
Requests to end self-exclusion early will be reviewed by BatOnGame, and the final decision remains at our discretion.
Attempting to circumvent self-exclusion by creating new accounts is prohibited. Bat On Game accepts no liability for losses incurred through such actions.
Getting Help
If you or someone you know is struggling with gambling addiction, please reach out to professional support organisations in your region. It is never too late to seek help and take back control.